Last updated: October 18, 2021

TENGĒ Inc. (“TENGĒ”, “we”, “our” or “us”) operates (“Site” or “this website”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using this website, you agree to the collection and use of information in accordance with this policy.

Article 1 (Personal Information)
“Personal Information” refers as defined in the Personal Information Protection Law, is the information about living individuals, such as name, date of birth, address, telephone number, contact information, etc. contained in the information. Furthermore, information that can identify a specific individual by the description and can specify an individual from the relevant information alone such as appearance, fingerprint, voiceprint data, and insurer number of health insurance certificate (personal identification information) are also included.

Article 2 (How to collect Personal Information)
We may ask for Personal Information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver’s license number, etc. when the user registers for use. This also includes information on transaction records and payments that contains Personal Information, made between users and our business partners, such as information providers, advertisers, advertisement distribution destinations, etc. (“partners”).

Article 3 (Purpose of collecting and using personal information)
The purposes for which we collect and use personal information are as follows:
For the provision and operation of our services
To answer inquiries from users (including verification of identity)
To send e-mails about new features, updates, campaigns, etc. of the service you are using and other services provided by us
For maintenance, important notices, etc. to contact you as needed
To identify and refuse to use our service to users who violate the terms of use, intend to use the service for fraudulent, or use by unreasonable purposes
To allow users to view, change, delete, and view usage status of their own registration information
To charge the user a usage fee for a paid service
Purpose incidental to the above purpose of use

Article 4 (Change of purpose of use)
We may change the purpose of use of Personal Information only when it is reasonably recognized, that the purpose is related to the reason before the change.
If the purpose of use is changed, it shall be notified to the user or announced on this website by the method prescribed by us.

Article 5 (Provision of Personal Information to third party)
We will not provide Personal Information to third party without the prior consent of the user, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Law and other laws and regulations.
When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the consent of the person
When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the consent of the person
When it is necessary for a national institution, a local public body, or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, but obtaining the consent of the person may hinder the performance of the affairs
When the following matters are announced or announced in advance and we notify the Personal Information Protection Commission
Provision to third parties is included to the purpose of use
Items of data provided to third parties
Means or method of provision to a third party
Stop providing Personal Information to third parties at the request of the person
How to accept the request of the person
Notwithstanding the provisions of the preceding paragraph, the information we provide will not be considered as third party in the following cases:
When we outsource all or part of the handling of Personal Information to the necessary extent to achieve the purpose of use
When Personal Information is provided due to business succession by cause of merger or other reasons
When sharing Personal Information with a specific person and the items of Personal Information used, extent of people who use it jointly, regarding the purpose of use of the user, the name of person/organization/group who is in charge to manage the Personal Information, when notifying in advance or placing it in a state where the person can be easily known

Article 6 (Disclosure of personal information)
When requested by the person to disclose Personal Information, we will disclose it to the person without delay. A fee of 1,000 yen will be charged for each disclosure of Personal Information. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you to that effect without delay:
When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
When there is a risk of significant hindrance to the proper implementation of our business
When it violates other laws and regulations
Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than Personal Information, such as history information and characteristic information.

Article 7 (Correction and deletion of Personal Information)
If the user’s Personal Information held by us is incorrect, the user can claim to correct, add or delete (“correction, etc.”) the Personal Information according to the procedure established by us.
If we receive the request set forth in the preceding paragraph from the user and determine that it is necessary to respond to the request, we shall correct the Personal Information, etc. without delay.
We will notify the user without delay when we made corrections, etc. based on the provisions of the preceding paragraph, or when we decide not to make corrections, etc.

Article 8 (suspension of use of Personal Information, etc.)
When we are claimed by the person that the use of Personal Information of this person is handled beyond the scope of the purpose of use or was obtained fraudulently, and that the person requested to suspend or delete (“suspension of use etc.”) the use of Personal Information, we will carry out the necessary investigation without delay.
If we determine that it is necessary to respond to the request based on the survey results in the preceding paragraph, we will do suspension of use etc. of the Personal Information without delay.
If we do suspension of use, etc. or decided not to do so based on the provisions of the preceding paragraph, we will notify the user without delay.
Notwithstanding the preceding two paragraphs, if the cost of suspension of use is extremely high, or is difficult to do so in any other reason, and there is alternative measure necessary to protect the rights and interests of the user, we will take this alternative.

Article 9 (Change of privacy policy)
This Privacy Policy is effective as displayed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and ask users to check this Privacy Policy periodically. Continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute users’ acknowledgment of the modifications and which users consent to abide and be bound by the modified Privacy Policy.
The contents of this policy may be changed without notifying the user, except for laws and regulations and other matters specified otherwise in this policy.
Unless otherwise specified by us, the changed privacy policy shall take effect from the time it is posted on this website.

Article 10 (Cookies: Cookies and their use)
Cookie refers to a mechanism that saves the user’s website browsing history on the user’s device. Users can refuse collection by disabling cookies from the settings of browser. However, some services and functions of this site may not work properly when the cookie is refused
This Site uses “Google Analytics” provided by Google to analyze and improve the Site. This service uses cookies to collect traffic data. Traffic data is collected anonymously and is not personally identifiable.





– 当社サービスの提供・運営のため
– ユーザーからのお問い合わせに回答するため(本人確認を行うことを含む)
– ユーザーが利用中のサービスの新機能,更新情報,キャンペーン等及び当社が提供する他のサービスの案内のメールを送付するため
– メンテナンス,重要なお知らせなど必要に応じたご連絡のため
– 利用規約に違反したユーザーや,不正・不当な目的でサービスを利用しようとするユーザーの特定をし,ご利用をお断りするため
– ユーザーにご自身の登録情報の閲覧や変更,削除,ご利用状況の閲覧を行っていただくため
– 有料サービスにおいて,ユーザーに利用料金を請求するため
– 上記の利用目的に付随する目的


– 人の生命,身体または財産の保護のために必要がある場合であって,本人の同意を得ることが困難であるとき
– 公衆衛生の向上または児童の健全な育成の推進のために特に必要がある場合であって,本人の同意を得ることが困難であるとき
– 国の機関もしくは地方公共団体またはその委託を受けた者が法令の定める事務を遂行することに対して協力する必要がある場合であって,本人の同意を得ることにより当該事務の遂行に支障を及ぼすおそれがあるとき
– 予め次の事項を告知あるいは公表し,かつ当社が個人情報保護委員会に届出をしたとき
– 利用目的に第三者への提供を含むこと
– 第三者に提供されるデータの項目
– 第三者への提供の手段または方法
– 本人の求めに応じて個人情報の第三者への提供を停止すること
– 本人の求めを受け付ける方法
– 前項の定めにかかわらず,次に掲げる場合には,当該情報の提供先は第三者に該当しないものとします。
– 当社が利用目的の達成に必要な範囲内において個人情報の取扱いの全部または一部を委託する場合
– 合併その他の事由による事業の承継に伴って個人情報が提供される場合
– 個人情報を特定の者との間で共同して利用する場合であって,その旨並びに共同して利用される個人情報の項目,共同して利用する者の範囲,利用する者の利用目的および当該個人情報の管理について責任を有する者の氏名または名称について,あらかじめ本人に通知し,または本人が容易に知り得る状態に置いた場合

– 本人または第三者の生命,身体,財産その他の権利利益を害するおそれがある場合
– 当社の業務の適正な実施に著しい支障を及ぼすおそれがある場合
– その他法令に違反することとなる場合





2.当サイトでは、サイトの分析と改善のためにGoogleが提供している「Google アナリティクス」を利用しています。このサービスは、トラフィックデータの収集のためにCookie(クッキー)を使用しています。トラフィックデータは匿名で収集されており、個人を特定するものではありません。